Contact information

For questions regarding Fifth Loom products, orders, shipping, returns, payments, or other customer service matters, please contact us using the information below.

Fifth Loom

Website: fifthloom.com
Email: fifthloom@gmail.com
Business / Mailing Address: 383 Albert Street, Waterloo, Ontario N2L 6E3, Canada
Telephone: +1 226-975-6863

For order-related enquiries, please include your order number and the email address used to place the order so that we can assist you efficiently.

Customer Service

We aim to respond to customer enquiries as soon as reasonably possible during our normal business days.

For questions regarding returns or exchanges, please review our Return & Refund Policy before contacting us.

For shipping and delivery information, please refer to our Shipping Policy.

For information about how Fifth Loom collects and uses personal information, please review our Privacy Policy.